VEID Service Intermittent Failures

Incident Report for Prodly

Resolved

This incident has been resolved.

Posted Sep 13, 2022 - 14:37 PDT

Monitoring

WAF rules have been updated to allow retrieve calls.

Posted Sep 13, 2022 - 10:18 PDT

Identified

The cause has been identified as WAF related. The WAF rules have been updated to prevent failures.

Posted Sep 13, 2022 - 10:18 PDT

Investigating

During a deployment, there is an intermittent error invoking the VEID retrieve service to pull mapped record IDs.

Posted Sep 13, 2022 - 10:17 PDT

This incident affected: AppOps Deployment.