All Systems Operational

About This Site

Welcome to Prodly's systems status site, containing:
     * Real-time information on system status and security
     * Live and historical data on system performance
     * Notices of past and future scheduled maintenance
If there is an interruption in service, we post information about the interruption here.

As always, if you have any questions, don’t hesitate to email support@prodly.co.

Uptime over the past 90 days. View historical uptime.
AppOps Deployment ? Operational
90 days ago
99.96 % uptime
Today
AppOps ? Operational
90 days ago
99.96 % uptime
Today
Salesforce Managed Package ? Operational
90 days ago
100.0 % uptime
Today
Metadata ? Operational
90 days ago
99.96 % uptime
Today
Version Control Operational
90 days ago
100.0 % uptime
Today
Monitor ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS elb-us-east-2 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-2 Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS sqs-us-east-2 Operational
AWS s3-sa-east-1 Operational
AWS s3-us-east-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Q3 Infrastructure Maintenance Aug 16, 2025 01:00-03:00 PDT

We will be conducting scheduled infrastructure maintenance to ensure the continued reliability and performance of our services.

Details:

Date: 08-16-2025
Time: 03:00 - 05:00 am EST
Impact: Minimal downtime is expected, with potential service interruptions lasting up to 2 hours.
Purpose: To perform system upgrades, enhance security, and improve performance.

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
Posted on Nov 26, 2024 - 05:29 PST

Q4 Infrastructure Maintenance Nov 15, 2025 01:00-03:00 PST

We will be conducting scheduled infrastructure maintenance to ensure the continued reliability and performance of our services.

Details:

Date: 11-15-2025
Time: 03:00 - 05:00 am EST
Impact: Minimal downtime is expected, with potential service interruptions lasting up to 2 hours.
Purpose: To perform system upgrades, enhance security, and improve performance.

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
Posted on Nov 26, 2024 - 05:30 PST
Jul 11, 2025

No incidents reported today.

Jul 10, 2025
Partial Service Outage - Metadata Service
Resolved - The incident has been resolved.
Jul 10, 18:26 PDT
Update - All metadata jobs that were previously queued have now been completed.
Jul 10, 18:11 PDT
Monitoring - The service has been restarted and is starting to pick up the jobs that were sitting in the queue. The DevOps team is continuing to monitor.
Jul 10, 18:06 PDT
Identified - The issue with the backend service has been identified and we are restarting the service.
Jul 10, 18:00 PDT
Investigating - We are currently experience an outage of our backend metadata service.

Impact: Metadata jobs are being stuck in the queue and not being processed.

The Prodly DevOps team is actively investigating the issue.

We will provide updates here as soon as more information is available.
Thank you for your patience.
Jul 10, 17:58 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Prodly Release 69.0
Completed - The scheduled maintenance has been completed.
Jul 7, 09:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 PDT
Scheduled - The 69.0 release is scheduled for July 7th between 9:00 AM and 9:05 AM Pacific time. This involves an upgrade of the Prodly cloud-based service only and there will be no downtime. The changes can take up to 1 hour to appear in your orgs.

Take a look at our latest release notes to see a list of items affected in the release and any necessary steps (for example, to bring your page layouts current).

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
Jul 7, 06:44 PDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

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