All Systems Operational

About This Site

Welcome to Prodly's systems status site, containing:
     * Real-time information on system status and security
     * Live and historical data on system performance
     * Notices of past and future scheduled maintenance
If there is an interruption in service, we post information about the interruption here.

As always, if you have any questions, don’t hesitate to email support@prodly.co.

Uptime over the past 90 days. View historical uptime.
AppOps Deployment ? Operational
90 days ago
99.96 % uptime
Today
AppOps ? Operational
90 days ago
99.96 % uptime
Today
Salesforce Managed Package ? Operational
90 days ago
100.0 % uptime
Today
Metadata ? Operational
90 days ago
99.96 % uptime
Today
Version Control Operational
90 days ago
100.0 % uptime
Today
Monitor ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS elb-us-east-2 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-2 Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS sqs-us-east-2 Operational
AWS s3-sa-east-1 Operational
AWS s3-us-east-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Q3 Infrastructure Maintenance Aug 16, 2025 01:00-03:00 PDT

We will be conducting scheduled infrastructure maintenance to ensure the continued reliability and performance of our services.

Details:

Date: 08-16-2025
Time: 03:00 - 05:00 am EST
Impact: Minimal downtime is expected, with potential service interruptions lasting up to 2 hours.
Purpose: To perform system upgrades, enhance security, and improve performance.

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
Posted on Nov 26, 2024 - 05:29 PST

Q4 Infrastructure Maintenance Nov 15, 2025 01:00-03:00 PST

We will be conducting scheduled infrastructure maintenance to ensure the continued reliability and performance of our services.

Details:

Date: 11-15-2025
Time: 03:00 - 05:00 am EST
Impact: Minimal downtime is expected, with potential service interruptions lasting up to 2 hours.
Purpose: To perform system upgrades, enhance security, and improve performance.

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
Posted on Nov 26, 2024 - 05:30 PST
May 22, 2025

No incidents reported today.

May 21, 2025
Partial Service Outage - Degraded Performance
Resolved - This incident has been resolved.
May 21, 08:08 PDT
Monitoring - We are currently a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix.

Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case.
We will provide updates here as soon as more information is available.
Thank you for your patience.
May 21, 00:54 PDT
Partial Service Outage - Degraded Performance
Resolved - This incident has been resolved.
May 21, 00:16 PDT
Monitoring - We are actively monitoring the system performance and continuing to investigate the underlying cause.
May 20, 11:19 PDT
Investigating - We are currently a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix.

Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case.
We will provide updates here as soon as more information is available.
Thank you for your patience.
May 20, 08:47 PDT
May 20, 2025
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025
Q2 Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:00 PDT
Scheduled - We will be conducting scheduled infrastructure maintenance to ensure the continued reliability and performance of our services.

Details:

Date: 05-17-2025
Time: 03:00 - 05:00 am EST
Impact: Minimal downtime is expected, with potential service interruptions lasting up to 2 hours.
Purpose: To perform system upgrades, enhance security, and improve performance.

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
Nov 26, 05:28 PST
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Prodly Release 66.0
Completed - The scheduled maintenance has been completed.
May 14, 07:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 07:30 PDT
Scheduled - The 65.0 release is scheduled for May 14th between 7:30 AM and 7:35 AM Pacific time. This involves an upgrade of the Prodly cloud-based service only and there will be no downtime. The changes can take up to 1 hour to appear in your orgs.

Take a look at our latest release notes to see a list of items affected in the release and any necessary steps (for example, to bring your page layouts current).

Related Links
  Prodly Installation and Configuration - Provides instructions for new and manual-upgrade installations.
  Prodly Product Documentation - Provides access to end-user documentation.
  Prodly User Community - Provides access to community forums, submitting and tracking your cases, and more.

And as always, if you have any questions, don't hesitate to email support@prodly.co.
May 14, 03:44 PDT
May 13, 2025

No incidents reported.

May 12, 2025
Partial Service Disruption - Degraded Performance
Resolved - This incident has been resolved.
May 12, 10:10 PDT
Identified - We are currently experiencing performance issues which may impact some users. Our engineering team is investigating the issue and working on a fix.

Impact: Some operations may be slower than usual or temporarily unavailable, mostly VCS related.
We will provide updates here as soon as more information is available.
Thank you for your patience.
May 12, 06:54 PDT
Partial Service Distuption - Degraded Performance
Resolved - This incident has been resolved.
May 12, 05:53 PDT
Update - We are continuing to monitor for any further issues.
May 12, 03:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 03:25 PDT
Investigating - We are currently experiencing performance issues with our database, which may impact some users. Our engineering team is investigating the issue and working on a fix.

Impact: Some operations may be slower than usual or temporarily unavailable.
We will provide updates here as soon as more information is available.
Thank you for your patience.
May 12, 02:48 PDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

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